According to an annual survey by J.D. Power and Associates, satisfaction with homeowners insurance companies fell to the lowest level in five years. Tabulated scores came in at an average of 750 on a 1,000-point scale, a 23-point drop compared to 2009 ratings. The US National Homeowners Insurance Study surveys people on policy offerings, price, payment and claims and billing.

The company that came out on top according to those surveyed was Amica Mutual. The company has filled the number one spot for nine consecutive years. Coming in behind Amica are Auto-Owners Insurance, Erie Insurance, and Cincinnati Insurance. “Homeowners insurance policyholders are already price sensitive due to the economy,” Jeremy Bowler, senior director of the insurance practice at J.D. Power and Associates, said in a statement. “Approximately 50% of customers don’t have a clear understanding of how much coverage or what type of coverage they have on their home, and many have erroneously expected their premiums to decrease just as home values have declined since 2008. As a result, many customers believe their policies are not aligned with their property values and express dissatisfaction.”

If you’re looking for ways to be more satisfied with your insurance policy, study officials say to bundle home and auto insurance policies because those surveyed were more satisfied with that scenario.

According to recent reports, the shares of some the United States’ major title insurers are falling in the wake of the country’s housing crisis. The drastic turn could mean higher claims as well as lower demand for homeowners’ insurance.

The broader decline in the markets came subsequent to the losses of Fidelity National Financial Inc, one of the largest title insurers reported serious third-quarter losses ($198.3 million or 95 cents a share). Not only were the Jacksonville, Florida-based company’s dividends halved but also it is reported that Fidelity management would be forced to cut a thousand jobs and lower pay scale for all workers by 10%.